Reimbursement of your medical claim is subject to the terms of your specific insurance coverage, including, but not limited to, your policy's limits, your insurance company, your current eligibility and the insurance company's time limit for filling claims. These conditions are solely your responsibility and are beyond the scope of this claim processing service. We help you by completing your medical claim forms so that you can sign them and send them out. In those cases where a previously submitted claim has been rejected HCFA 1500 on Web will use its best efforts to reverse or modify the previous denial and/or reduction in benefit payments. We do not guarantee any payment, which is your insurance company's responsibility.